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Unified communications (UC) collaboration tools from Bell create a virtual working environment where employees can be productive outside of their normal work space, whether on the road, working from home or in another city.
These tools also allow employees to work faster and more effectively – all while driving down costs for your organization.
Bell has the expertise to carry out your UC projects from start to finish. Our specialists guide you through the initial analysis of your systems, develop roadmaps and timelines for implementation, assist throughout the entire deployment process and provide ongoing technical support.
Enabling a mobile workforce
The best virtual work environments ensure all workers in a given group or department have access to the same communication tools. The following UC tools can facilitate a more mobile workforce and enable access to business applications any time, anywhere:
- IP telephony – Uses Internet protocols to deliver digital voice services with all of the current routing and management functions (like voice, fax, SMS and voice messaging) that give traditional telephony services such strategic business value. See our voice evolution white paper for more information on evolving your voice services.
- Voice over Internet Protocol (VoIP) – Transmits digital voice communications over the Internet. VoIP saves long distance, calling card and overall IP telephony management costs. VoIP can also be integrated with computer soft phones for even greater savings for mobile workers.
- Web conferencing – Complements audio conferencing with features like application and desktop sharing, file transfer, virtual whiteboard and instant messaging. Employees can host meetings to share, annotate, discuss and distribute documents, enabling real-time collaboration without the need to book physical space. It also allows your organization to save time and money on travel by enabling video meetings for 2 to 500 participants or more.
- Instant messaging – Allows employees to see the presence status of colleagues: in meetings, on the phone and so on. This allows employees to identify the most efficient way to contact a colleague, shortcutting voice and email.
- Audio conferencing – Enables workers to connect with expert resources, team members and colleagues all over the world quickly and easily – without having to book an audio conference bridge in advance. Dedicated dial-in numbers, personalized conference IDs and 24/7 bilingual assistance help your teams connect any time, anywhere.
- Video conferencing and HD telepresence – Allows people to connect instantly over an IP network from a desktop, conference room or multi-screen, life-size boardroom. The newest technology offers stunning HD video for a natural meeting experience.
- Blogs, wikis and other information management tools – Enables focused, evolving conversations and shows project progress in real time.
- Webcasting – Enables the announcement of new services, promotions or training – using live-streaming technology – while delivering a unified message across several sectors.
While not all of these tools are necessary for all types of mobile work, the more connectivity and capabilities mobile workers have, the more productive they can be.
Cost savings
The initial implementation and training costs for a virtual work environment may seem daunting, but the following savings can rapidly cover the costs and promote an environmentally-friendly work initiative for your organization:
- Travel costs can be reduced for airfare, hotels, fuel, vehicle maintenance, transit passes and restaurants, while allowing your organization to operate in a greener, more responsible manner.
- Real estate costs can be reduced when organizations have the ability to move teleworkers from many dedicated workspaces to a few flex-space offices. Workers can simply set up their laptops and log in to an IP phone. Once users enter their passwords, any phone set adopts their voicemail, speed dial, video and other preferences, effectively turning any desk into their own.
- Communication costs can be reduced when organizations optimize the space, processes and logistics needed for their workforce. By creating a streamlined and flexible work environment, your organization saves money on infrastructure costs such as communications tools, space and utilities.
Benefits
- Instant connectivity for mobile and teleworkers to work tools and applications
- Increased productivity and collaboration for your employees, allowing faster completion times for projects
- Reduced costs for your organization for travel, communications and real estate
- Reduced environmental footprint through less travel and fewer greenhouse gas emissions
- Improved work-life balance for your employees
For more information about UC tools and other cost saving ideas, contact your Bell representative today.
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